Native Mobile Televisit Video Chat
Helping people stay connected to their care team.
What are we trying to solve?
- How might clinical study participants engage with study investigators in a digital visit experience?
- How might multiple attendees (including site staff, caretakers, and other providers) join a call together?
- How might virtual medical visits exist alongside other mobile application workflows?
Research & Discovery
Methods (Generative):
- Strategic comparative analysis
- Surveying
Methods (Evaluative):
- First click testing
- Expert Review with Apple Enterprise Design Lab
Research Insights (Highlights):
- Participants matched the convention of Televisits UI with familiar virtual visit experiences.
- Participants desired ways to control the organization of their views, and emphasize different members of a virtual visit.
- Can be a standalone app or integrated as a feature of larger app.
Mockup Samples
Design Iterations
Final Designs
What are the Outcomes?
User Insights
- Knowledge about user preferences when participating in virtual appointments
- Additional insight about expectations of users when using mobile video experiences
- Screen sharing ability easily leveraged in workflows that require consent, identity verification, or in support of electronic signature collection
Technical Proof of Concept (POC)
- Fully tested technical POC allowing multiple video streams
- Integrated into demo application
Video Demo
Tap the thumbnail below to play a short video demo of the televisit video chat experience.